Privacy Standards: We prioritize the security of your financial data. We do not sell user data. Information is only shared with your financial institution to facilitate seamless banking and accounting integration.

Return Policy:

• Digital services and software subscription fees are generally non-refundable once the billing cycle has commenced.
• For goods or services sold by merchants using Autobooks, the individual merchant’s return policy applies. Autobooks acts only as the payment processor.

Refund Policy:

• Refund requests for transaction fees must be submitted within 30 days of the transaction date and are subject to verification.
• Any refunds for payments made by your customers must be initiated through the Autobooks dashboard and will be subject to standard bank processing times.

Operational Hours:

• 09:00 AM – 05:00 PM (Monday through Friday).
• Customer support and technical integration assistance are available during these hours. Online payment processing remains active 24/7.

Shipping Policy:

• Autobooks is a digital software solution; no physical shipping is required.
• Software access and API keys are provisioned immediately upon successful enrollment through your business online banking portal